Problem:
I (or someone on my project) tried to register as a user but a Researcher account already exists with my email. How do I proceed?
Solution:
If you have added a Researcher to the system before the user registered in the system, or if you have 2 duplicate Researcher records in the list, please send a message through the "Give Us Your Feedback" link in ProjectLeader so we can make sure everything gets set up correctly before you start entering observations for that Researcher. At this time, there is no functionality in the software for you to do this yourself.
Background for Project Leaders:
Giving a Researcher to the system is not the same as setting up a User in the system and giving that Researcher access to your project. So what is the difference?
A User is the name you use to log into the system. A User is verified that they have provided a proper password, and is given access to different applications (eg, Biologists, Project Leaders).
A Researcher is how individuals are identified in a Project. For your project you would give a Researcher access rights to your Project.
A Researcher linked to a User by their email address. This linkage is created when a user goes through the registration process, which creates both a User and a matching Researcher in the system.
You cannot create this connection the other way around, that is, you cannot create a User when you enter a new Researcher.
The reasons to create a new Researcher are:
You need to enter data collected by a Researcher that won't add data through CADC
You have a user that is given access to the system as a PRBO employee but they don't have a Researcher record in the system