User Management

User Management

Point Blue Authentication System Update

Overview

Point Blue is upgrading its authentication to a new system. Starting November 7, 2025, users who sign in with username / password will be redirected to login.pointblue.org to sign in. This update will not affect users who sign in with OKTA, Microsoft Sign-in, or Login.gov.

What You Need to Know

Before November 7, 2025

  • No action required

  • Continue using your current email and password

  • You will see an informational notice on the login page

First Login On or After November 7, 2025

Existing Users:

You will need to reset your password (one-time only)

  • Enter your email address to sign into an AKN application

  • You'll be redirected to login.pointblue.org

  • Click the “Forgot your password” link on the sign in form

    login.pointblue.org.png
  • Enter your email address and follow the instructions to receive the email code to reset your password

    forgot_password.png
  • Enter your code and set your new password

    reset_form.png

New Users:

New user will receive a temporary password when registering and be prompted to set your password after you sign-in

  • Enter your temporary password to sign in for the first time

    login.pointblue.org.png
  • Use the Change Password Form to set your new password.

    Change_Password.png